System Integration
ERP, CRM, accounting, HR — the average German mid-market company uses 12 different software tools. Without integration, the result is data silos, double work, and errors. We connect your existing systems into a seamless data flow — so information arrives where it is needed.
The Problem
If these scenarios sound familiar, you are already losing money. Not because your employees are underperforming — but because your systems are letting them down.
A sales rep closes a deal in the CRM. Then someone manually enters the same customer data into the ERP system — name, address, line items, terms. 15 minutes per transaction, 40 times per week.
Loss: 10 hours/week per employeeThe order confirmation sits in the CRM; the invoice is manually created in the accounting software. Different article numbers, wrong quantities, forgotten discounts. Every fifteenth invoice has an error.
Error rate: 5–8% with manual transferEvery Friday, someone assembles the weekly report: revenue figures from the CRM, project hours from the PM tool, costs from accounting, pipeline from an Excel spreadsheet. Four exports, four formats, one result nobody trusts.
Time spent: 4 hours every FridayNew employee, first day: access to email, ERP, CRM, time tracking, project management, Slack, VPN, and intranet must be requested individually. Each system has its own point of contact. Two weeks until everything works.
Productivity loss: 2 weeks per new hireA long-standing customer regularly orders Product A — but sales doesn't know, because order data sits in the ERP and doesn't flow into the CRM. Marketing campaigns target the wrong audience because sales data is only analysed weeks later. Inventory levels aren't synchronised with the webshop — the customer orders, the goods are unavailable, the order goes to a competitor. Every missing data connection between sales, marketing, and logistics is a missed opportunity to generate revenue or retain customers.
Revenue loss: up to 15% due to delayed or missing dataAll these problems are resolved when your systems communicate automatically. That is exactly what we achieve with targeted process automation — no large-scale projects, no system replacements, just intelligent connections between your existing tools.
Our Approach
No theory, no buzzwords. This is how system integration works in practice — from API connectivity to automated data flows.
Modern systems offer REST or GraphQL interfaces. We use these APIs to make your tools communicate directly — without detours, without intermediate storage, in real time. Webhooks ensure events are forwarded immediately.
REST, GraphQL, Webhooks, OAuth 2.0For systems without direct API compatibility, we use proven middleware platforms like Make or n8n. For complex requirements, we develop custom connectors tailored precisely to your data structures.
Make, n8n, Custom ConnectorsNot every integration requires real time. Customer data between CRM and ERP? Instant, bidirectional synchronisation. Monthly reporting data? A scheduled batch run is sufficient. We select the right strategy for each data flow — efficient and cost-optimised.
Bidirectional Sync, Scheduled Jobs, CDCInstead of periodically polling for changes, our integrations react to events: Invoice created? Automatically sent to DATEV. Customer created? Instantly in the newsletter tool. This approach is faster, more reliable, and saves computing resources.
Event Bus, Message Queues, Trigger-BasedEvery integration is only as good as its monitoring. That is why we set up real-time monitoring for every data flow: dashboards show at a glance which synchronisations are running, how many records have been processed, and where bottlenecks exist. Automatic alerts via email or Slack inform your team immediately when a data flow fails or unusual patterns emerge. SLA tracking ensures that agreed synchronisation times are maintained — and provides the data for your compliance documentation.
Dashboards, Slack Alerts, SLA Tracking, Error LogsNo data exchange, manual transfers, errors
Automated data flow, single source of truth
All integrations are naturally GDPR-compliant AI solutions. On request, we operate the entire infrastructure on AI servers in Germany — for maximum data sovereignty.
Compatible with Your Stack
Whether enterprise software or specialised mid-market tools — we know the interfaces, the limitations, and the best integration paths.
ERP integration eliminates manual data transfer between sales, logistics, and accounting. Orders, inventory levels, and invoices synchronise automatically — without media breaks.
CRM integration gives your sales team a complete view of every customer — order history from the ERP, support tickets, open invoices — all in one place, without manual lookups.
Accounting integration ensures invoices, payment receipts, and documents flow automatically between your systems — fewer typos, faster month-end closes, happier accountants.
HR integration automates the entire employee lifecycle — from application receipt through onboarding to payroll. No more manually creating records in five different systems.
PM integration connects project progress with time tracking, billing, and resource planning. Project managers see real-time status without switching between four tools.
Communication integration ensures important notifications arrive where your team works — whether as a Slack message on payment receipt, an email on contract changes, or a Teams notification on project approval.
Your system isn't listed? No problem. If an API or data export exists, we can connect it. We automate processes with proprietary systems and legacy software as well.
Measurable Results
System integration is not an abstract IT initiative — it delivers concrete, measurable improvements in your daily operations. These are the results we regularly see with our DACH mid-market clients.
When customer data flows automatically from CRM to ERP, from order confirmation to accounting, and from the HR system to time tracking, the bulk of manual typing is eliminated. Your employees spend their time on value-adding tasks instead of copy-and-paste between systems. For a team of 10, this typically equates to 80–120 saved working hours per month.
Before: 15 min/transaction → After: automated in secondsManual data transfer means human errors — wrong article numbers, transposed decimals, forgotten discounts. Automated data flows eliminate this error source almost entirely. That means fewer complaints, fewer credit notes, less rework, and happier customers. The accuracy is immediately noticeable, especially in invoicing and order processing.
Result: 90–95% fewer transfer errorsInstead of spending four hours every Friday compiling data from different systems, a central dashboard generates your reports at the push of a button. Revenue, pipeline, project progress, outstanding items, and personnel costs — all in real time, from a single source of truth. Executives and team leads make decisions based on current figures, not last week's data.
Time savings: 98% on report generationThe investment in system integration typically pays for itself within six months — often sooner. The saved personnel hours, reduced error costs, and accelerated processes add up to an annual efficiency gain of EUR 40,000–120,000, depending on company size and number of integrated systems. In addition, there are hard-to-quantify benefits such as better data quality, faster decision-making, and higher employee satisfaction.
Typical ROI: 300–500% in the first yearThese figures are based on real client projects in the DACH region. In your free initial consultation, we calculate the specific ROI for your company — using your actual processes and systems.
Frequently Asked Questions